Service Disruptions

Rusthall Road closed 27th May - 06th June 2025.

Service 1 will be going via Coach road for the duration of this road closure. Any passengers using Bretland road and Harmony road bus stops will be required to walk up to the One Stop shop, bus stop in Rusthall. we apologise for any inconvenience.

Highgate Hill Hawkhurst will not be served until further notice due to the road closed from the 9th May to late June 2025. Please use alternative bus stops ar Hawkhurst Moore or British Legion. We apologise for any inconvenience and appreciate your understanding.

Bus services affected:

5C - Normal route except Hawkhurst Moore not served.
267/268/269 - Normal route and timetable.
295 - Normal route and timetable except Hawkhurst moore not served.
U1 - Will run from Johns Cross through Hurst Green and via A21 to Flimwell then direct to to Uplands Academy. A second, seperate bus will run from Hawkhurst Moore, whilst passengers Hawkhurst should use U2 which will be a double deck bus.
U2 - Normal route and timetable, but will be a double deck bus. All passengers from Hawkhurst to Uplands Academy should use this service.

Announce coming events

Having a big sale, on-site celebrity, or other event? Be sure to announce it so everybody knows and gets excited about it.

Frequently Asked Questions

What do I do if I am unsure whether a bus is running?

Check our Facebook page first as this is easier for our staff to update. If nothing is posted there, please email us at info@hamstravel.co.uk.

Why is no one answering the phone?

At busy times we may not be able to get to the phone, or be engaged on other lines. We will try to answer your query as soon as possible.

After 5pm during weekdays & at all times during the weekend/bank holiday - calls are diverted for emergencies only. Booking and lost property enquiries are not dealt with during this time.

What happens in extreme weather conditions?

Flooding, snowfall and high winds can all affect our ability to run a service. We usually aim to assess any overnight changes by 6am, and updates to weather changes during the day will be updated as soon as possible.

How do I know if my bus is delayed?

The best way to track our buses is by using a third-party website, bustimes.org . The tracking runs off the ticket machine in the vehicle and will update regularly provided it has a GPS signal. Services that don't use a ticket machine (closed door contracts) are unable to be tracked.