Service Disruptions

Check our Facebook page first as this is easier for our staff to update. If nothing is posted there, please email us at info@hamstravel.co.uk.

At busy times we may not be able to get to the phone, or be engaged on other lines. We will try to answer your query as soon as possible.

After 5pm during weekdays & at all times during the weekend/bank holiday - calls are diverted for emergencies only. Booking and lost property enquiries are not dealt with during this time.

Flooding, snowfall and high winds can all affect our ability to run a service. We usually aim to assess any overnight changes by 6am, and updates to weather changes during the day will be updated as soon as possible. 

The best way to track our buses is by using a third-party website, bustimes.org . The tracking runs off the ticket machine in the vehicle and will update regularly provided it has a GPS signal. Services that don't use a ticket machine (closed door contracts) are unable to be tracked.